Enphase Environ Service Manual

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Summary of Contents

Page 1 - Envoy Communications Gateway

INSTALLATION AND OPERATION MANUAL 141-00011, Rev 05 Envoy Communications Gateway

Page 2 - Other Information

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 10 Install the Envoy To install the Envoy, perform the following st

Page 3 - Table of Contents

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 11 2. Register the Envoy Register the Envoy at the beginning of the

Page 4

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 12 3. Find a Location for the Envoy Enphase recommends that you pla

Page 5 - Important Information

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 13 5. Connect Power Line Communication Bridges (if required) If you

Page 6

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 14 7. Install the Modules and Microinverters a. Install the PV mod

Page 7

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 15 9. Wall Mount the Envoy (Optional) NOTE: Before mounting the En

Page 8 - Envoy Installation

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 16 10. Build the Virtual Array When the system is energized and the

Page 9 - Installation Flow

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 17 Envoy Operation First Scan for Microinverters A newly installed

Page 10 - Install the Envoy

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 18 LCD Screen Display at Initial Start Up When the Envoy starts up

Page 11 - 2. Register the Envoy

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 19 Normal Operation Once the Envoy completes a scan, normal operati

Page 12

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 2 Contact Information Enphase Energy Inc. 1420 N. McDowell Blvd. P

Page 13 - 0W 0kWh 0

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 20 3. To select a menu item, release the Menu button when the desi

Page 14 - Devices: 2

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 21 Initiating a Scan for New Microinverters If you add additional m

Page 15

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 22 1. Press and hold the Menu button on the right side of the Envo

Page 16 - 10. Build the Virtual Array

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 23 Viewing the Grid Configuration To view the grid configuration (t

Page 17 - Envoy Operation

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 24 Number of microinverters that are in the process of being set a

Page 18 - Subsequent Start Up

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 25 Enabling a Connection to Enphase The Enable Connection to Enphas

Page 19 - 2407W 783kWh 25

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 26 Viewing the Envoy Serial Number The View Serial Number menu item

Page 20

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 27 How the Envoy Works with Enlighten The Envoy operates between th

Page 21

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 28 Troubleshooting The following sections describe possible proble

Page 22 - Level: [ ]

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 29 Issue: Envoy Displays Zero Bars The following conditions may exi

Page 23

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 3 Table of Contents Important Information ...

Page 24 - Getting a New IP Address

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 30 Network Basics and Troubleshooting To the Local Area Network (LA

Page 25

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 31 Issue: LCD Screen Displays "Scanning Inhibited" This m

Page 26

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 32 DHCP versus Static IP Addressing If the site owner prefers not t

Page 27

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 33 The Envoy connects to these servers using their DNS names. If yo

Page 28 - Troubleshooting

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 34 Envoy Local Interface The Envoy relays data to Enlighten, and c

Page 29

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 35 Home Screen The home screen provides a system overview and shows

Page 30 - Issue: IP Address Problems

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 36 Production Screen To view system energy harvest statistics for y

Page 31

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 37 Administration Screen The Administration screen of the Envoy loc

Page 32 - Firewall Settings

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 38 Change or View the Grid Profile Many Enphase Microinverters have

Page 33 - Replacing an Envoy

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 39 3. From the Administration menu, select Device Grid Configurati

Page 34 - Envoy Local Interface

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 4 Issue: The Envoy has Good Signal Strength but is Too Far from the

Page 35 - Events Screen

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 40 If an alternate device grid profile has been applied, the follow

Page 36 - Inventory Screen

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 41 9. Enter the Envoy serial number. 10. Enter the authorization n

Page 37 - Administration Screen Tasks

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 42 The Apply Profile screen appears. This screen shows the Grid Pro

Page 38

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 43 17. Use your browser to send this report to your printer or to

Page 39

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 44

Page 40

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 45 Clear GFI Tripped Condition This condition occurs only with the

Page 41 - Copy this token

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 46 3. In the clear-gfi box, select set. 4. Click Send Command

Page 42

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 47 NOTE: Do not click or select the box under the column labeled

Page 43

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 48 4. Click Send Command to complete this task. Set Up Device

Page 44

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 49 2. Enter a Scan Duration in days:hours:minutes (e.g., 0:00:60

Page 45 - Clear GFI Tripped Condition

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 5 Important Information Read this First  Follow the instructions

Page 46

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 50 ZigBee Device Configuration Use the ZigBee Device Configuration

Page 47

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 51 Event Messages The following table lists messages that the Envoy

Page 48 - Set Up Device Scan Control

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 52 Where message is displayed: Description Events Screen Inventory

Page 49 - Active. Devs: nnnn

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 53 Where message is displayed: Description Events Screen Inventory

Page 50 - Other Administration Tasks

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 54 Where message is displayed: Description Events Screen Inventory

Page 51 - Event Messages

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 55 Where message is displayed: Description Events Screen Inventory

Page 52

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 56 Where message is displayed: Description Events Screen Inventory

Page 53

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 57 Where message is displayed: Description Events Screen Inventory

Page 54

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 58 Where message is displayed: Description Events Screen Inventory

Page 55

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 59 Technical Data Communications Interface Power line Enphase pr

Page 56

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 6 The Enphase Envoy Communications Gateway The Envoy® Communicatio

Page 57

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 7 Other Elements in the Enphase System The Enphase Microinverter co

Page 58

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 8 Envoy Installation Planning and Preparation Review the following

Page 59 - Technical Data

Envoy Installation and Operation  2013 Enphase Energy Inc. 141-00011 Rev 05 9 Installation Flow

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