Enphase Envoy Service Manual

INSTAL LA TION A ND OPERATION MANUAL 141-00011, Rev 05 Envoy Communications Gateway

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 10 Install the Envoy To install the Envoy, perform the following s

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 11 2. Register the Envoy Register the Envoy at the beginning of th

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 12 3. Find a Location for the Envoy Place the Envoy as close to th

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 13 Method B: Power Line Communication Bridges (Included with ENV-1

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 14 d. Once you have verified that the Envoy is running release R3

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 15 7. Check the Envoy’s Progress a. Check the device count (shown

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 16 8. Wall Mount the Envoy (Optional) NOTE: Before mounting the E

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 17 9. Build the Virtual Array When the system is energized and the

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 18 Envoy Operation First Scan for Microinverters A newly installe

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 19 LCD Screen Display at Initial Start Up When the Envoy starts up

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 2 Contact Information Enphase Energy Inc. 1420 N. McDowell Blvd.

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 20 Normal Operation Once the Envoy completes a scan, normal operat

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 21 3. To select a menu item, release the Menu button when the des

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 22 Initiating a Scan for New Microinverters If you add additional

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 23 To use the Envoy Menu button to initiate a communications check

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 24 Viewing the Grid Configuration To view the grid configuration (

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 25 Number of microinverters that are in the process of being set

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 26 Enabling a Connection to Enphase The Enable Connection to Enpha

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 27 Viewing the Envoy Serial Number The View Serial Number menu ite

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 28 How the Envoy Works with Enlighten The Envoy operates between t

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 29 Troubleshooting The following sections describe possible proble

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 3 Table of Contents Important Information ...

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 30 Issue: Envoy Displays Fewer than Three Bars Follow the previou

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 31 Network Basics and Troubleshooting To the Local Area Network (L

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 32 Issue: LCD Screen Displays “Envoy Failure +Web or -Web” This m

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 33 d. Enter the default login credentials for the Administration

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 34 Issue: Internet Traffic is Slower After Installing a Bridge A p

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 35 WARNING: Do not change the Envoy DHCP setting to use a static

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 36 Replacing an Envoy If problems remain after following the troub

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 37 Envoy Local Interface The Envoy relays data to Enlighten, and

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 38 Home Screen The Home screen provides a system overview and show

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 39 Production Screen To view system energy harvest statistics for

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 4 Issue: LCD Screen Displays "Scanning Inhibited" ...

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 40 Administration Screen The Administration screen of the Envoy lo

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 41 Set or Change the Grid Profile Many Enphase Microinverters have

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 42 3. From the Administration menu, select Device Grid Configurat

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 43 If an alternate device grid profile has been applied, the follo

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 44 9. Enter the Envoy serial number. 10. Enter the authorization

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 45 The Apply Profile screen appears. This screen shows the Grid Pr

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 46 17. Use your browser to send this report to your printer or

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 47

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 48 Clear GFI Tripped Condition This condition occurs only with the

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 49 3. In the clear-gfi box, select set. 4. Click Send Command

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 5 Important Information Read this First  Follow the instruction

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 50 NOTE: Do not click or select the box under the column labeled

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 51 4. Click Send Command to complete this task. Set Up Device

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 52 2. Enter a Scan Duration in days:hours:minutes (e.g., 0:00:6

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 53 ZigBee Device Configuration Use the ZigBee Device Configuration

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 54 Event Messages The following table lists messages that the Envo

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 55 Message Shown on Events and Inventory Screens Description Bad

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 56 Message Shown on Events and Inventory Screens Description DC V

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 57 Message Shown on Events and Inventory Screens Description GFI

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 58 Message Shown on Events and Inventory Screens Description Grid

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 59 Message Shown on Events and Inventory Screens Description Micr

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 6 The Enphase Envoy Communications Gateway The Envoy® Communicati

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 60 Technical Data Communications Interface Power line Enphase p

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 7 Other Elements in the Enphase System The Enphase Microinverter c

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 8 Installation Planning and Preparation Review the following prein

Envoy Installation and Operation  2014 Enphase Energy Inc. 141-00011 Rev 05 9 Installation Sequence